Yes. You can always reach out via our concierge chat (included in your membership) to ask questions or clarify anything about your test results or action plan. If you'd like a deeper, structured walkthrough, you can optionally schedule a health consultation call with a physician for an additional fee.

The Aniva Membership is €199/year and includes your first Core Panel blood test (100+ biomarkers), a personalized action plan, your biological age calculation, and access to our Health Concierge. The membership is cancellable anytime. Additional tests within the same year are available at a 20% member discount. For example, a second Core Panel costs €239.20. Add-on panels are priced separately — see anivahealth.com/panels for details.

You can schedule your next blood test directly through the Aniva platform, or email concierge@aniva.health with your preferred dates. We recommend retesting after 8–12 weeks of following your action plan to track progress.

Your membership includes access to our Health Concierge for ongoing guidance. For a deeper clinical discussion, we offer optional consultation calls with a physician as a paid add-on. For clinical follow-ups requiring medical attention, we recommend taking your results to your GP — they're formatted to be easy to share.

The Health Concierge is your personal point of contact at Aniva. They can answer questions about your results, help you understand your action plan, assist with booking follow-up tests, and guide you on next steps. A certified nutritionist monitors these conversations and is ready to help guide you. You can reach the concierge anytime via the platform or at concierge@aniva.health.

As a member, you receive a 20% discount on all additional tests. A second Core Panel costs €239.20 (before discount: €299). Add-on panels are also available at the member rate. Many of these tests are hard to access anywhere else and can easily cost up to twice as much compared to Aniva.

Yes — we offer gift cards so you can give someone the gift of a comprehensive health check. It's a popular choice for birthdays, holidays, or as a corporate wellness perk.

No. You don't need a prescription or a doctor's visit. Simply start your membership and book your blood test appointment online. Everything — from booking your blood draw to receiving your results — happens inside the Aniva platform.

Yes. The Aniva membership is cancellable anytime — no lock-in period, no cancellation fees. Just write to us and we'll take care of it.

Currently, no. Germany's public health insurance does not cover elective preventive blood testing like Aniva's Core Panel. However, at €199/year, Aniva costs less than many single specialist visits and provides far more comprehensive testing than a standard checkup.

In most cases, yes. The Aniva membership qualifies as a preventive health measure ("Gesundheitsvorsorge"), and the majority of our privately insured members receive full reimbursement. After purchase, we provide a detailed invoice that you can submit to your insurer. If your insurer has questions, we're happy to assist directly.

Most German private health insurers (PKV) reimburse the Aniva membership as a preventive health measure ("Gesundheitsvorsorge" / "Prävention"). Whether you receive full reimbursement depends on your specific tariff — particularly whether it covers digital health applications or preventive services. We recommend submitting the invoice we provide after purchase to your insurer. In our experience, the majority of privately insured members receive full reimbursement. If your insurer has questions, we're happy to speak with them directly. Public health insurance (GKV) does not currently cover the membership.

Yes — we offer Klarna as a payment option, so you can split the cost into installments at checkout.

Yes. Beyond your baseline Core Panel, you can buy add-on diagnostics such as advanced hormone panels, omega fatty acid profiles, environmental toxins, STDs, allergies, and more. We'll advise which options make sense based on your previous lab results and health goals.